
Letting your clients know that they are appreciated will go a long way, and doesn’t cost you a thing. Sometimes we get so caught up in our day-to-day activities that we forget to thank those that are keeping us in business!
Whether it is a hand-written note expressing your gratitude for their business, or spending a few extra minutes on the phone with them, these simple gestures will mean a lot. Remind your staff to do the same, and you will have happy customers who will be more likely to refer you to their friends and family.