
![]() When someone says or does something that is upsetting, do your best to step back and remember that although it might have felt like a personal attack, the things that happen at work aren't personal – they're business. Take a deep breath, go for a walk if possible and then consider how you might be able to look at the exchange and improve the way you do business.
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Anne SaileManagement Expert, Executive Coach, Columnist, Strategic Networker Archives
April 2015
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